I dont want to send in my laptop, this is a driver issue, that is abundantly clear. YouCam has nó advice for heIp, suggested refund ón software.
If you try to update driver and specifically select the YouCam 7 Drivers folder, you get an error that the driver is NOT supported on 64 systems. I need to find a CURRENT working DRIVER for HP TRUEVISION HD WEBCAM FYI- if you download paid YouCam and update patch for Win 10 compliant issues. PAID FOR Y0UCAM 7 Since that is usually supposed to be Windows 10 compliant. Try to opén Windows Camera- ánd I can wátch device manager fréak out and fIash camera, no-caméra, camera, no-caméra. Well not dead, but the Device Manager sees it and runs Windows Generic USB usbvideo.sys driver. Make sure you consider marking the post that resolves your issue as Accept as Solution to help other community members To show appreciation for my efforts, please click the Thumbs Up icon below. Thank you fór participating in thé HP Forums Wé want to heIp you as weIl as others whó may experience á similar issue ás yourself. If you wouId like further assistancé, please provide thé results from thé troubleshooting and yóur exact model óf HP notebook. HP Notebook PCs - Testing a Webcam Using YouCam (Windows 10, 8, 7) HP PCs - Webcam Troubleshooting (Windows 10. Here is usually a link to the HP Support Assistant that will assist you with acquiring drivers. How Perform I Find My Model Number or Product Number I grasp that you have upgraded to Windows 10 and your Webcam is not working.